Welcome to 108 Docklands. Your privacy matters to us. This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website or book our event management services.

1. Information We Collect

• Contact Details: Name, email address, phone number, mailing address when you fill out forms or book services.
• Event Details: Date, venue, guest count, special requests to help us plan your event.
• Payment Information: Credit/debit card details or online payment data, collected securely through our payment partners.
• Website Usage: IP address, browser type, pages you visit, and time spent. We use cookies and similar tools to improve your experience.

2. How We Use Your Information

• Service Delivery: To plan and manage your event, communicate updates, and respond to questions.
• Payment Processing: To securely bill you for our services.
• Improvement: To analyze site visits and feedback so we can make our services better.
• Marketing (With Your Permission): To send newsletters, special offers, or updates. You can opt out at any time.

3. Sharing Your Information

• Trusted Vendors: We share event details with florists, caterers, photographers, and other vendors you’ve approved.
• Legal Requirements: We disclose information if required by law or to protect our rights.
• No Selling: We do not sell your personal data to third parties.

4. Cookies and Tracking

We use cookies to:

• Keep you signed in
• Save your site preferences
• Understand how you use our site

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use industry-standard measures to keep your information safe, including secure servers and encrypted payment channels. While we work hard to protect your data, no method is 100% secure online.

6. Your Rights

• Access: You can ask what personal data we hold about you.
• Correction: You can update or correct your information at any time.
• Deletion: You can request that we delete your data, subject to legal or contractual obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking “unsubscribe” or contacting us.

7. Children’s Privacy

Our services are meant for adults. We do not knowingly collect personal information from anyone under 18.

8. Changes to This Policy

We may update this policy from time to time. The “Last updated” date will tell you when the changes took effect. Please check back periodically.

9. Contact Us

If you have questions or concerns about this policy or our practices, please reach out:

108 Docklands Event Management
Email: info@108docklands.au
Phone: +61**********

Thank you for trusting 108 Docklands with your special moments. Your privacy is our promise.